While the Outlook app has always had its share of sync and notification issues, many users, particularly on Android, have grumbled about its performance. With these answers, we’ll show you how to fix all of the Outlook app difficulties on Android. So, let’s get started.
1. Verify your internet connection
Because the Outlook app requires an internet connection to function properly, you should begin by checking your phone’s internet connection. Poor internet access can lead you to believe that the app is malfunctioning.
2. Re-start your phone
If you’re confident that the internet is working properly, the next step is to restart your phone. Restarting your device will shut down all of the apps and services that are currently running on it, as well as help to resolve minor faults and difficulties.
3. Disconnect the power saver
Android’s power savers frequently limit an app’s ability to perform at its full capacity. The same can be said with the Outlook app. If your phone’s power saver is on, Outlook’s ability to sync and update data may be hampered. As a result, you can try turning it off to see if that solves the problem. Here’s how to do it.
- Navigate to Battery in the Settings app on your phone.
- To turn off the battery saver, go to the Battery Saver tab and select Turn off now.
You can also off your phone’s energy saver by bringing down the notification panel and tapping on the Battery symbol.
After you’ve disabled the Outlook app, check to see if it’s working properly now.
4. Verify the application permissions
If the Outlook application isn’t working as it should, it’s possible that it’s due to a lack of app permissions. As a result, you can see if the app has been given all of the required rights on your phone. Here’s how to do it.
- Open your phone’s Settings app. Go to Notifications and Apps.
- Find the Outlook app just on list by scrolling down. Go to Permissions in there.
- Now tap and accept all of the permissions that are accessible.
Reload the application to see whether it now functions properly.
5. Application updates
It’s possible that the troubles with the Outlook app on your phone are restricted to the present version. Most likely, the developer has published a fresh version that addresses these difficulties. As a result, you can see if updating the app from the Google Play Store helps.
6. Reset your account
To troubleshoot synchronization issues on the app, you can also reset your account in the Outlook app. This will assist in resolving the Outlook app not working issue. This is how it goes.
- On your phone, open the Outlook app. To access the sidebar menu, tap the profile symbol in the top left corner. To open settings, hit the gear symbol at the bottom.
- Tap on your email account under Mail accounts. Then choose Reset Account from the drop-down menu. Finally, tap Continue to begin the resetting process.
The programme will then restart after resetting the account. Don’t be concerned. You will not lose any emails.
7. Log in and log out
If resetting Outlook doesn’t work, try logging out of all of your accounts and then logging back in. Continue reading to find out how.
- On your phone, open the Outlook app. Go to the Settings tab.
- Tap on your email account under Mail accounts, then select the Delete account option at the bottom.
- Finally, hit Delete after selecting ‘Delete from this device.’
Re-add your email account to see if the problem has been addressed.
8. Outlook must be reinstalled
If all else fails, you may have no choice but to remove and reinstall the software. This should erase any Outlook app data on your phone, including the cache, as well as resolve any app-related issues permanently.
The techniques listed above should help you resolve any Outlook issues on your Android permanently. If nothing else works, you might look into other possibilities, such as moving to an Android Outlook alternative.