Deskless workforce management platform Connecteam raises $120M

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Connecteam, the company behind the all-in-one platform to manage the deskless workforce, has raised $ 120 million in a Category C round of funding.

An estimated 80% of the global workforce is “deskless”, i.e., not working from a fixed location. These include construction, retail, field services, healthcare, hospitality, logistics and more – and these are the people that Connecteam is ready to serve.

Founded in 2014, businesses such as Foot Locker, McDonald’s and Nike use Connectim to communicate with their frontline workers, including making broadcasting announcements and conducting surveys; Enabling managers to schedule shifts and workers on and off the clock; Engage workers through training courses or specific accomplishments; And create and allocate tasks.

Connectim:
Connecteam: Time Clock Schedule

Connecteam includes GPS tracking support, which allows managers to track where their field service personnel are at a particular time and how much time they spend traveling between jobs or collecting supplies.

Connectim: GPS tracking

Elsewhere, the enterprise-specific version has a bunch of additional features, such as two-factor authentication for administrators (2FA), biometric authentication for mobile applications, API access and more.

And at the heart of the Connecteam platform is the admin dashboard, where managers can add and remove features to the employee application, export reports, control admin access, monitor workers, and track all relevant data from across employees.

Connectim: admin dashboard

Working capital

Earlier, Connecteam raised about $ 38 million, and with another $ 120 million in the bank, the company said it now has good financing to expand its R&D, triple its team size and scale globally.

The company’s Series C Round was led by Stripes and Insight Partners with the participation of Tiger Global, Kumara Capital and OG Tech.

Connecteam is up against a number of other legacy and new players in the workforce management field, including Skedulo and WorkJam, which raised $ 75 million and $ 35 million, respectively, last summer, while enterprise cloud software giant Workday offers some similar tooling.

Simply put, software to help companies manage their frontline and deskless workforce is hot, a sign – perhaps – that some industries that were previously resistant to digitization are changing.

“Employees and managers alike desire high quality tools and experiences in their work life,” Connectim CEO and co-founder Amir Nehemiah noted in a press release. “Connectim is committed to providing those tools – from day-to-day operations to internal communications and HR and people management. I strongly believe that any deskless business must have an app to run their operations.

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