Switchboard builds problem-spotting infrastructure layer for no-code tools

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No-code / low-code software developers are looking for a new generation of tools to create more and more sophisticated “smart” applications to meet the rapidly growing demand. Switchboard – an innovative Dave platform that includes the first error monitoring and event response functionality for no-code environments – has advanced as a leader in this genre and today announced a new infrastructure level for its platform.

With this new level of functionality, Switchboard enables companies that rely on no-code and low-code tools to monitor the health of their automation and identify potential bugs before they wreak havoc. The company claims that its technology enables teams to see more uptime, more reliability and easier workflow. It currently supports service providers such as Zapier (allowing users to integrate the web application they use and automate the workflow) and Mac (formerly Integromet, a visual platform for creating workflows).

The investment community has also taken an interest. The Atlanta, Georgia-based company also announced today that it has closed a $ 4.5 million seed round led by Slow Ventures, an early-stage venture capital firm known for its investments in social networking platforms, consumer brands, software-as-ama. Is. – -Service (Saas) and Web3.

The no-code trend continues to grow

A growing number of companies are adopting no-code platforms (such as app builders, databases, automation platforms and design tools) to bridge the gap between costly technological advances and the speed and flexibility required for day-to-day business operations. However, serious problems can arise when data changes or disconnections occur within any of these platforms.

Switchboard aims to prevent crashes by inspecting these platforms, reporting inconsistencies and then identifying potential solutions, CEO and co-founder Philip Lakein told VentureBeat. With the new funding, the company will take its problem-solving capabilities a step further. By using AI to prevent crashes from ever happening, the company can save its users a lot of time and costly errors.

For example, before the team adjusts a query to the Sales Leads form on their website, it automatically warns the switchboard editor notifying that the relevant database or customer relationship management (CRM) system will also need to be modified, the company claims.

“Switchboard is one of the visionary companies that has traditionally adapted developer-centered tools and processes to new frontiers of the no-code platform,” said Sam Lacin, general partner of Slow Ventures, in a media advisory. “As companies rediscover the way they do business using this platform, it’s becoming increasingly important to understand not only the connections between applications but also how well data is moving across the organization.”

What sets the switchboard apart?

“A significant number of no-code tools already exist in Spreadsheet-as-Database Space (Airtable), Data Integration Space (Zapier) and Internal Tooling Space (Retool),” Lekin told VentureBeat. “Switchboard Platform is a meta-layer at the top of the no-code tool space that (initially) provides error monitoring in the same way that error monitoring tools are for developer-specific applications in AWS etc.

The switchboard is not considered autonomous or self-healing in the sense that it does not auto-repair no-code automation (at least today), Lekin said. “But we significantly reduce the leg time with all the no-code tools to warn you about errors,” he said. “We think no-code professionals should have the same level of understanding of their infrastructure as traditional developers do so they can fix things before they have a significant business impact.”

Development of future Web3-type applications

“Many start-up applications are now being developed by building efficient prototypes into no-code tools, rather than presenting customers with non-functional wireframes,” Lekin told VentureBeat. “Some applications built on no-code are empowering multimillion-dollar companies on a scale today and there is always a need to move the infrastructure forward as businesses rely on these tools.

“We’re seeing this trend continue as Web3 apps become more popular with organizations that need to develop apps faster and faster. Reliable infrastructure will always be important when there is a business-critical need for uptime, ”Lekin said.

Founded in 2021 by Lekin and Brent Summers, Switchboard has hubs in Atlanta and San Francisco, with members of remote teams distributed worldwide. In his last role as a solutions architect, Lekin recently used no-code to create an onboarding process for more than 15,000 real estate agents at Compass. During the epidemic, Summers, as co-founder of the nonprofit HelpCitchen, relied on no-code tools to provide more than 1 million meals to those in need.

“When no-code automation breaks down, teams can’t rely on them for business-critical needs. With Switchboard, we’re focused on helping teams succeed and scale them with tools they already like, “Summers said.

Participated in a mix of new and existing investors including Backend Capital, Charge Ventures, Caffeinated Capital, Overline Ventures, Forum Ventures, Soma Capital, TnT Ventures, New Normal Ventures and Polymath Capital. A number of leading no-code founders have also invested, including the founders of Zapier, Bubble, Betty Blocks, Internal and Carrd.

The no-code / low-code development space includes market leaders, companies such as ServiceNow, Airtable, Appy Pie, Quixie, Appsheet, Jotform Tables, SurveySpero and Salesforce Platform, according to G2.

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