Chatters don’t necessarily have to be better at extracting money from subscribers than creators who handle their own inbox; In fact, they could be worse. “You have to do your homework very well about who you hire,” the 29-year-old only fan creator, who goes by Sonia Lebu, told me. She has worked with agencies in the past and has had negative experiences with them. At one point, the chatters hired to pretend she did so badly that her most loyal subscribers realized they were being fooled. She apologized to all her subscribers and resumed replying to their messages. However, she said, agencies can offer significant benefits, especially for large accounts. Multiple chatters can work together, and they can clock in for a continuous shift, making sure no message goes unanswered. Popular accounts often receive so many messages that it would be almost impossible for one person to reply to them all; Unanswered messages mean money is left on the table. Then there are all the other tasks required for a fan maker, such as actually creating content on social media and external marketing, all of which take time to respond to the DM. Gossip eases the burden.
Chatters also give creators a buffer from their subscribers, which can be rude, stingy or bad. “Are you constantly negotiating on your phone to set prices for custom videos with hundreds of broken, lonely creeps?” It’s fun! ” Read a post on Think Expansion’s website, modeling its services. Dallas believes that most of the big followers of the Onlinephone model have some kind of team in their corner. “It’s overwhelmingly consistent content creation, promoting and maintaining 20, 30, 50+ conversations every day,” he wrote.
Worldwide, however, it has a huge pool of willing workers to negotiate, often for less than what Americans make flipping burgers. In February, I spoke to Andre on Zoom, a Manila-based chatter who works for the Barcelona-based only fancy agency Casey Inc. He declined to give his last name: although he seems to be getting the job done, he does not think his family will approve. Many Western companies rely on outsourced labor in the Philippines for customer service and data entry – prior to their current role, Andre worked at the T-Mobile call center. He now works four-hour shifts daily to message the model’s subscribers. When his shift is over, he is signed out of the account and another chatter is logged on, starting the conversation where he left off.
During his tenure as a babbler, Andre became intimately acquainted with the peculiarities and desires of the subscribers. Over time, he learned something about the sex-work clich:: more than sexual pleasure, he said, many boys want to talk to someone. Facilitating those familiar conversations is good for business. “Oh, seeing this guy keep texting me for two weeks,” he said, “we take note of those people.” Andre said most of the big expenses he talks about seem very normal, if he is a little frustrated and isolated. A small minority, he said, clearly suffers from mental-health problems. He sympathizes: “The world is a lonely place. And I think these people are the loneliest. “
In fact, Andre sees the connection between his plight and his customers. He said many who do jobs like his are poor. They have “nowhere to go” and “nothing to do.” They are desperate: “At the end of the day, if you get to eat, you have to do what you have to do.” He said the people he chats with show the same frustration if for different reasons. “If you’re lonely, you don’t want to be stuck in loneliness, you have to do what you have to do.” Some chatters I talked to in Asia said they made a lot of money compared to other outsourced jobs. But their income is lower than the profits generated by their work for agencies that have discovered gold mines at the intersection of globalization and the Western climax.
Whether it is legal is a different question. In November last year, two former employees of a company called Unruly Agency filed a lawsuit alleging wage theft and false termination. The agency operates the OnlyFans account for a number of General-Z stars, including social media creators such as rapper Lil Pump and Tana Mongeu. In the first lawsuit filed by Insider, the plaintiffs stated that managers were instructed to “lie, deceive and mislead” fans through e-written messages on behalf of the popular model, with the goal of paying for locked content or dropping tips. Their bosses, they claim, came up with a system in which account managers would keep track of what questions fans frequently ask the model. Managers will then ask the models to record a video answering each question, encouraging them to change costumes between videos so that the clips appear to have been recorded on different days. Managers will send videos to thousands of fans, each of whom thinks they are getting a personal response to a specially asked question. (Anruli has denied these claims.)
In the United States, fraud is generally defined as an instance in which a person or persons knowingly deceive another in order to obtain a valuable item. In other words, lying on their own is not actionable. You can certainly argue that a subscriber talking to a chatter is motivated to spend money based on false information. But you could argue the opposite: the photos and videos found by subscribers are real depictions of nude women, even if the intimacy seen around the sale is false. This is online sex chatting, after all – in the world after “catfish”, should anyone really expect internet accounts to be a true representation of who is running them?